Identity Security for Insurance
Protect policyholder data, govern agent and broker access, and automate multi-state compliance with identity security purpose-built for the insurance industry.
Insurance Identity Challenges
Policyholder PII and PHI is spread across multiple systems with inconsistent access controls
Unified identity graph mapping all systems containing policyholder data with consistent, policy-driven access controls and complete audit trails
Claims adjusters need flexible system access but current controls are too broad
Dynamic claims-based access scoping where adjusters see only assigned claims with access automatically expanding or contracting as claims progress
Independent agents and brokers access carrier systems through unmanaged federation
Managed agent/broker federation with appointment-based access, agency hierarchy support, and automatic deprovisioning on contract termination
Actuarial and underwriting data requires strict need-to-know but collaboration is essential
Granular data-level access policies for actuarial models, loss runs, and rate tables with collaborative sharing workflows and approval chains
Key Capabilities
Identity security designed for the complex distribution and regulatory landscape of insurance.
Policyholder Data Protection
Unified access controls across policy administration, claims, and billing systems. Enforce data classification policies and track every access to sensitive policyholder information.
Claims System Access
Assignment-based access for claims adjusters, SIU investigators, and third-party administrators. Access scoped to assigned claims with automatic progression through claim lifecycle.
Agent & Broker Federation
Federate independent agent and broker identities with appointment verification. Support agency hierarchies, sub-producer access, and carrier appointment lifecycle management.
Actuarial Data Governance
Fine-grained access to actuarial models, experience data, and rate filings. Enforce Chinese wall policies between pricing and claims teams during rate reviews.
Reinsurance Partner Access
Secure data sharing with reinsurers and retrocessionaires. Scope access to specific treaty or facultative data with waterfall access aligned to reinsurance program structures.
TPA & Vendor Management
Govern third-party administrator access to claims and policy systems. Contract-bound access with SLA monitoring, usage analytics, and automatic sunset provisions.
Regulatory Compliance
Navigate the complex multi-state regulatory landscape with automated compliance evidence.
Identity and access management program requirements including risk assessments, access controls, and incident response for insurance entities.
Multi-state compliance for policyholder data protection including CCPA, NYDFS Cybersecurity Regulation, and state-specific insurance privacy requirements.
Financial reporting controls for publicly traded insurers with segregation of duties between underwriting, claims, and financial reporting functions.
Protected health information safeguards for health insurers, managed care organizations, and supplemental health plan administrators.
Frequently Asked Questions
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